Privacy Policy
Effective Date: 11/01/2025
At Calm & Connect Therapy, your privacy is our priority. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or interact with our services.
Information we collect
We collect the following types of information:
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Personal Information Provided by You:
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Name
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Email address
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Any additional information you provide through forms, emails, or communications.
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Automatically Collected Information:
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IP address
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Browser type and version
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Device information
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Pages visited and the time spent on our website
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Referral source
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How we collect information
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Directly: When you contact us via email, submit forms, or request services.
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Automatically: Through cookies and tracking technologies as you navigate our website.
Why we collect information
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We collect information to:
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Provide and operate our services.
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Communicate with you, including responding to inquiries or providing updates.
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Improve our website and tailor user experience.
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Comply with applicable legal requirements.
How we store and use your information
Your personal information is securely stored on systems protected by advanced security measures. We use this information solely for:
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Responding to your inquiries.
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Managing your requests for services.
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Improving our offerings and website functionality.
Sharing your information
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We do not sell, rent, or trade your personal information. Information may be shared only:
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When required by law.
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With trusted third-party service providers who assist in operating our website (e.g., hosting services), subject to strict confidentiality agreements.
Use of cookies and tracking tools
Our website may use cookies to:
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Enhance user experience.
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Monitor and analyze website traffic.
You can disable cookies through your browser settings, but doing so may impact the functionality of our website.
Your Rights
You have the right to:
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Access, correct, amend, or delete any personal information we hold about you.
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Withdraw consent for us to process your personal data.
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To exercise these rights, contact us at info@calmandconnect.co.uk.
Privacy Policy Updates
We reserve the right to update this Privacy Policy at any time. Changes will take effect immediately upon posting on this website. We encourage you to review this policy periodically to stay informed about how we are protecting your information.
You can disable cookies through your browser settings, but doing so may impact the functionality of our website.
Questions and Contact Information
If you have questions or concerns about this Privacy Policy or wish to exercise your data rights, please contact us at:
Email: info@calmandconnect.co.uk